When will my order be processed?
We process orders daily. Orders will be processed within 2 days from the order date and shipped the next day after the processing day. Please note that we don’t ship on weekends, but order processing will still be performed during weekends.
How long does it take to arrive?
All orders shipped within UK are delivered within 2-5 business days. But, shipping outside of UK usually takes on average about 2 – 3 weeks to reach our customers. Depending on the day (public holiday, Christmas, etc), the shipping duration may vary. Most customers receive the items within one month. However, it might take up to 60 days during peak season.
For fast shipping please select the warehouse in your country/continent.
Products from USA & UK warehouses are only shipped to addresses within their respective countries.
We ship globally from China warehouse and it usually takes 2-3 weeks depending on the buyer’s country. Buyers from outside UK will have their goods from China warehouse. Also, if you select China warehouse you will have your goods shipped accordingly. Although most shipping to USA & UK are usually delivered within 15-20 business days, sometimes there could be an unforeseeable circumstance that could cause delay. So, you might allow for 30-50 business days for the item to arrive.
Will I be charged with customs and taxes?
The prices displayed on our site are tax-free in Pound Sterling (£), which means you may be liable to pay for duties and taxes once you receive your order. Import taxes, duties and related customs fees may be charged once your order arrives to its final destination, which are determined by your local customs office.
Payment of these charges and taxes are your responsibility and will not be covered by us. We are not responsible for delays caused by the customs department in your country. For further details of charges, please contact your local customs office.